Last updated March 31, 2026
Terms of Service
These Terms of Service describe the rules that apply when you access or use Finder. They are intended to cover the website, pre-launch access programs, and the hosted CRM product itself.
These terms are a general website and product framework. If you sign a separate master services agreement, order form, or data processing agreement with Finder, that signed agreement will control to the extent of any conflict.
Use of the Service
These Terms of Service govern your access to and use of Finder, including our website, applications, APIs, and related CRM services. By using Finder, you agree to these terms on behalf of yourself or the organization you represent.
If you are using Finder for a company or other entity, you represent that you have authority to bind that entity to these terms.
Accounts and Eligibility
You must provide accurate account information and keep it up to date. You are responsible for safeguarding account credentials, managing user access inside your workspace, and ensuring that each user uses the service only as authorized.
You may not use Finder if doing so would violate applicable law or if your access has been suspended or terminated by Finder.
Subscriptions, Fees, and Trials
Some parts of Finder may be offered on a trial, beta, or paid subscription basis. If you purchase a paid plan, you agree to pay the fees and applicable taxes described in your order, invoice, or pricing page.
Unless otherwise stated in a separate agreement, subscriptions renew automatically for the same term and may be canceled for the next renewal period. Finder may change pricing prospectively with reasonable notice.
Customer Data
You retain ownership of the data, records, files, and other content you submit to Finder. You grant Finder the limited rights needed to host, process, transmit, search, back up, and display that data solely to provide and support the service.
You are responsible for the legality, accuracy, and quality of customer data submitted to Finder, including obtaining any required consents and providing any required notices to your own contacts, employees, or end users.
Acceptable Use
You may not use Finder to violate the law, infringe intellectual property or privacy rights, send spam, store malicious code, interfere with the service, probe or bypass security controls, or misuse the product in a way that harms Finder or other users.
- Do not upload unlawful, deceptive, infringing, or harmful content
- Do not attempt unauthorized access to accounts, systems, or data
- Do not reverse engineer, scrape, or misuse the service beyond permitted use
- Do not use Finder to build competing datasets or benchmark results without permission
AI and Automated Features
Finder may offer search, ranking, summarization, or other AI-assisted features. These features are intended to help users work more efficiently, but automated outputs may be incomplete or inaccurate and should be reviewed before being relied on for business, compliance, or customer-facing decisions.
You remain responsible for how you use any output generated by the service and for validating important actions before acting on them.
Availability and Changes
Finder may modify, update, or discontinue features from time to time. We will use reasonable efforts to provide advance notice for material changes when practical, but we may make immediate changes for security, legal, or operational reasons.
We do not guarantee that the service will be uninterrupted, error-free, or available in every region or for every use case.
Suspension and Termination
Finder may suspend or terminate access if you violate these terms, create security or legal risk, fail to pay fees when due, or use the service in a way that could harm Finder, other customers, or third parties.
You may stop using the service at any time. Upon termination, your right to use Finder ends, but provisions that by their nature should survive termination will remain in effect.
Disclaimers and Limitation of Liability
Finder is provided on an "as is" and "as available" basis except to the extent otherwise stated in a separate written agreement. To the maximum extent permitted by law, Finder disclaims implied warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, Finder will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenues, goodwill, or data. Finder's total liability for claims arising out of or relating to the service will not exceed the amounts paid by you to Finder for the service during the 12 months before the event giving rise to the claim.
Changes to These Terms
We may update these Terms of Service from time to time. If we make a material change, we will update the effective date on this page and may provide additional notice through the product or by email.
Your continued use of Finder after the updated terms take effect means you accept the revised terms.
Contact Us
Questions about these Terms of Service can be sent to info@findercrm.com.